Terms of Website Use

Last updated:

These Terms of Website Use, together with any and all other documents referred to herein, set out the terms of use under which you may use our website https://tilishop.com (“Our Website”).

Please read these Terms and Conditions carefully and ensure that you understand them. If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Website immediately.

1. Definitions and Interpretation

In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

“You”, “yours”, “user” Means you, a visitor of Our Website;
“Content” means any and all text, images, audio, video, scripts, code, software, databases, feedback, ratings and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Website; and
“We/Us/Our/TiliShop” means TiliShop Ltd, a company registered in England with its registered office at 11770116 and its registered address at 382 Kenton Road, Harrow, Middlesex, HA3 8DP.

2. Information About Us

Our Website is owned and operated by TiliShop Ltd, a company registered in England with its registered office at 11770116 and its registered address at 382 Kenton Road, Harrow, Middlesex, HA3 8DP.

3. Access and Changes to Our Website

3.1. Access to the full version of Our Website requires an account. Visitors may visit certain pages of Our Website without requiring an account.

3.2. We may from time to time make changes to Our Website.

3.3. We will always aim to ensure that Our Website is available at all times. In certain limited cases, however, We may need to temporarily suspend availability to make certain changes.

4. Our Intellectual Property Rights and Licence

4.1. We grant you a limited, non-exclusive, revocable, worldwide, non-transferable licence to use Our Website for personal and business purposes, subject to these Terms and Conditions.

4.2. All Content included in Our Website (including all user-facing material, and all underlying material such as code, software and databases) and the copyright and other intellectual property rights in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.

4.3. By accepting these Terms and Conditions, you hereby undertake:

  • 4.3.1 Not to copy, download or otherwise attempt to acquire any part of Our Website;
  • 4.3.2 Not to disassemble, decompile or otherwise reverse engineer Our Website;
  • 4.3.3 Not to allow or facilitate any use of Our Website that would constitute a breach of these Terms and Conditions; and
  • 4.3.4 Not to embed or otherwise distribute Our Website on any website, ftp server or similar.

5.1. You may link to Our Website provided that:

  • 5.1.1 You do so in a fair and legal manner;
  • 5.1.2 You do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists;
  • 5.1.3 You do not use any of Our logos or trademarks (or any others displayed on Our Website) without Our express written permission; and
  • 5.1.4 You do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it.

5.2. You may not link to Our Website from any other website the content of which contains material that:

  • 5.2.1 Is pornographic or sexually degrading;
  • 5.2.2 Is obscene, deliberately offensive, hateful or otherwise inflammatory;
  • 5.2.3 Promotes violence or relates to weapons, whether real or replicas;
  • 5.2.4 Promotes or assists in any form of unlawful activity;
  • 5.2.5 Discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age;
  • 5.2.6 Is designed or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
  • 5.2.7 Is calculated or is otherwise likely to deceive another person;
  • 5.2.8 Is designed or is otherwise likely to infringe (or threaten to infringe) another person’s privacy;
  • 5.2.9 Misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 5.2);
  • 5.2.10 Implies any form of affiliation with Us where none exists;
  • 5.2.11 Infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks, patents and database rights) of any other party; or
  • 5.2.12 Is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.

5.3. Please note that the content criteria described above in sub-Clause 5.2 apply only to content over which the owner and/or operator of the website in question has direct control. You will not, therefore, be in breach of these Terms and Conditions if, for example, other users of a website on which you establish a link to Our Website post content such as comments that violate the above criteria.

6. Links to Other Content

We may provide links to other content such as websites, web apps and downloadable apps. Unless expressly stated, this content is not under Our control. We neither assume or accept responsibility or liability for such third party content. The provision of a link by Us is for reference only and does not imply any endorsement of the linked content or of those in control of it.

7. User Content

Our Website does not allow for user Content at present unless you decide to use our service in which case We will ask you to read and accept our specific Terms of Service.

8. Intellectual Property Rights

8.1. All Content and the intellectual property rights subsisting therein, unless specifically labelled otherwise, belongs to Us or has been licenced to Us. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.

8.2. Users may not copy, distribute, publicly perform, publicly display, reproduce or create derivative works based upon Content without first obtaining the express consent from Us.

8.3. We may take technical measures to limit and/or restrict the ability of users to unlawfully copy Content from Our Website.

9. Acceptable Usage Policy

9.1. You may only use Our Website in a manner that is lawful and that complies with the provisions of this Clause 9. Specifically:

  • 9.1.1 You must ensure that you comply fully with any and all applicable local, national and international laws and/or regulations;
  • 9.1.2 You must not use Our Website in any way, or for any purpose, that is unlawful or fraudulent;
  • 9.1.3 You must not use Our Website to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software or any data of any kind; and
  • 9.1.4 You must not use Our Website in any way, or for any purpose, that is intended to harm any person or persons in any way.

9.2. The following types of Content are not permitted on Our Website and you must not create, submit, communicate or otherwise do anything that:

  • 9.2.1 is pornographic or sexually degrading;
  • 9.2.2 is obscene, deliberately offensive, hateful, or otherwise inflammatory;
  • 9.2.5 promotes violence or relates to weapons, whether real or replicas;
  • 9.2.4 promotes or assists in any form of unlawful activity;
  • 9.2.5 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age;
  • 9.2.6 is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
  • 9.2.7 is calculated or otherwise likely to deceive;
  • 9.2.8 is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy;
  • 9.2.9 misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive (obvious parodies are not included within this definition provided that they do not fall within any of the other provisions of this sub-Clause 9.2);
  • 9.2.10 implies any form of affiliation with Us where none exists;
  • 9.2.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trade marks and database rights) of any other party; or
  • 9.2.12 is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.

9.3. We reserve the right to suspend or terminate your access to Our Website if you materially breach the provisions of this Clause 9 or any of the other provisions of these terms and conditions. Specifically, We may take one or more of the following actions:

  • 9.3.1 Suspend, whether temporarily or permanently, your right to access Our Website;
  • 9.3.2 Issue you with a written warning;
  • 9.3.3 Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
  • 9.3.4 Take further legal action against you as appropriate;
  • 9.3.5 Disclose such information to law enforcement authorities as required or as we deem reasonably necessary; and/or
  • 9.3.6 Any other actions which We deem reasonably appropriate (and lawful).

9.4. We hereby exclude any and all liability arising out of any actions (including, but not limited to, those set out above) that We may take in response to breaches of these Terms and Conditions.

10. Advertising

10.1. We may feature advertising on Our Website.

10.2. You agree that you will not attempt to remove or hide any advertising using HTML/CSS or by any other method.

10.2. Each advertiser is responsible for the content of their own advertising material. We will not be responsible for any advertising in Our Website including, but not limited to, any errors, inaccuracies, or omissions.

11. Disclaimers

11.1. No part of Our Website or any accompanying documentation (whether provided in electronic form or otherwise) constitutes advice on which you should rely and is provided for general information purposes only. Professional or specialist advice should always be sought before taking any action relating.

11.2. We make no representation, warranty, or guarantee that Our Website will meet your requirements, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.

11.3. We make reasonable efforts to ensure that the content contained within Our Website is complete, accurate and up-to-date. We do not, however, make representations, warranties or guarantees (whether express or implied) that Our Website (and the content therein) is complete, accurate or up-to-date.

12. Our Liability

12.1. If you are a consumer, We will be liable to you for any foreseeable loss or damage that is caused by Us as a result of Our breach of these Terms and Conditions or Our failure to exercise reasonable care and skill. Loss or damage is foreseeable if it is either obvious that it will occur or was contemplated by you and Us when the contract between us was formed.

12.2. If you are a business, to the fullest extent permissible by law, We accept no liability for any foreseeable loss in contract, tort (including negligence), for breach of statutory duty, or otherwise arising out of or in connection with the use of (or inability to use) Our Website or the use of or reliance upon any Content included in Our Website.

12.3. To the fullest extent permissible by law, We accept no liability to consumers or businesses for loss or damage that is not foreseeable.

12.4. To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Website or any Content included in Our Website.

12.5. If you are a business, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.

12.6. We exercise all reasonable skill and care to ensure that Our Website is free from viruses and other malware. Subject to sub-Clause 9.1.3, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Website (including the downloading of any Content from it) or any other website or service that We may provide a link to.

12.7. We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.

12.8. Nothing in these Terms and Conditions excludes or restricts Our liability in any situation where it would be unlawful for us to do so including fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. For full details of applicable consumers’ legal rights, including those relating to digital content, please contact your local Citizens’ Advice Bureau or Trading Standards Office.

13. Viruses, Malware and Security

13.1. We exercise all reasonable skill and care to ensure that Our Website is secure and free from viruses and other malware. We do not, however, guarantee that Our Website is secure or free from viruses or other malware and accept no liability in respect of the same.

13.2. You are responsible for protecting your hardware, software, data and other material from viruses, malware and other internet security risks.

13.3. You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Website.

13.4. You must not attempt to gain unauthorised access to any part of Our Website, the server on which Our Website is stored, or any other server, computer, or database connected to Our Website.

13.5. You must not attack Our Website by means of a denial of service attack, a distributed denial of service attack, or by any other means.

13.6. By breaching the provisions of sub-Clauses 13.3 to 13.5 you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Website will cease immediately in the event of such a breach and, where applicable, your Account will be suspended and/or deleted.

14. Privacy and Cookies

The Use of Our Website is also governed by Our Privacy Policy and Our Cookie Policy which provide further details on how we process your personal data.

15. Other Important Terms

15.1. If any of the provisions of these Terms and Conditions are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms and Conditions. The remainder of these Terms and Conditions shall be valid and enforceable.

15.2. No failure or delay by Us in exercising any of Our rights under these Terms and Conditions means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms and Conditions means that We will waive any subsequent breach of the same or any other provision.

16. Changes to these Terms and Conditions

16.1. We may alter these Terms and Conditions at any time. Any such changes will become binding on you upon your first use of Our Website after the changes have been implemented. You are therefore advised to check this page from time to time.

16.2. In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

17. Contacting Us

To contact Us, please email Us at legal@tilishop.com.

18. Law and Jurisdiction

18.1. These Terms and Conditions, the Contract and your use of Our Website (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of England & Wales.

18.2. If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Sub-Clause 18.1 above takes away or reduces your rights as a consumer to rely on those provisions.

18.3. If you are a consumer, any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions and your use of Our Website (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.

18.4. If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

By using our website you agree to our Cookie Policy.